Onboarding & Compliance Assistant, Personal Injury

Onboarding & Compliance Assistant, Personal Injury

Due to continued growth, a fantastic opportunity has arisen for a full-time Onboarding & Compliance Assistant to join the personal injury team of our well-established law firm based in Leeds City Centre. Previous experience of working in a law firm would be a distinct advantage but is not essential.

We are particularly interested in applications from confident self-starters who are not afraid to hit the ground running. Full training will be provided for this new and exciting role.

The duties will include but are not limited to:

Communicating with potential clients by telephone and email
Opening and closing client files, ensuring that all appropriate compliance and risk checks are completed in accordance with regulatory requirements.
Processing client care
Archiving closed client files
Processing conflict search requests
Processing client ID checks
Maintaining key spreadsheets.
Preparing reports, as requested for the Head of department and COLP
Providing additional administrative support to the Personal Injury team as and when required.

Key Skills & Experience

Previous experience of working in a customer support role is desirable
Strong communication skills, both written and verbal
Proven experience in an administrative role, demonstrating strong organisational skills
Ability to analyse information and solve problems effectively
Excellent customer service skills with a professional approach
Strong attention to detail and ability to handle confidential information in a professional and discreet manner
Excellent analytical skills
Advanced working knowledge of MS Office, particularly Word and Excel
Excellent keyboard skills – RSA qualifications would be a distinct advantage but are not essential


3 or more A levels at grade B or above or acceptable alternatives


Alongside a competitive salary, other benefits include:
31 days holiday including bank holidays, your birthday off each year and long service increments of an additional 2 days at six years and 3 further days at ten years’ service. You also have the option of buying additional days each year.
Employee Assistant scheme
Life Assurance
Annual travel card loan
Regular funded staff events

If you are interested in this role, please forward your CV, together with a covering letter to nikki.morton@morrishsolicitors.com

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